Privacy Policy

Cortex Training Ltd (“Cortex”, “we”, “us”, or “our”) is the controller of the personal data collected through this website. We are based in the United Kingdom.

If you have any questions about this policy or how we handle your data, please contact us at team@cortex-training.com.

We only collect personal information that you actively provide to us:

• Contact form submissions: your name, email address, and the content of your message when you fill in our contact form.

We do not use analytics software, advertising trackers, or any other tools that passively collect data about your browsing behaviour. We do not use cookies for tracking or profiling purposes.

Our contact form is protected by Google reCAPTCHA v2 to prevent automated spam submissions. When you interact with the reCAPTCHA widget, Google may collect certain information (such as your IP address and browser characteristics) to determine whether you are a human user. This processing is carried out by Google LLC under their own privacy policy, available at policies.google.com/privacy.

Google reCAPTCHA may set cookies on your device as part of its fraud-detection process. By using our contact form you consent to this processing by Google.

The personal data you submit through our contact form is used solely to respond to your enquiry. We will not use it for marketing purposes without your explicit consent, and we will never sell or share it with third parties for their own commercial purposes.

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal grounds:

• Legitimate interests : to respond to enquiries you send to us and to protect our website against spam (reCAPTCHA).
• Consent: where you have explicitly agreed to a specific use, such as signing up for communications from us.

Contact form submissions are delivered to us via Amazon Simple Email Service (Amazon SES), operated by Amazon Web Services, Inc. The content of your submission: including your name, email address, and message: is stored in our own database and is retained indefinitely.

We may use this information to contact you in future about our services and offerings. We will never sell your data to third parties. If you would like your data removed from our records, please contact us at team@cortex-training.com and we will delete it upon request.

Enquiry data submitted through our contact form is stored indefinitely in our database unless you request deletion. If you wish to have your data removed, please contact us at team@cortex-training.com.

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (the “right to be forgotten”)
• Object to or restrict our processing of your data
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at team@cortex-training.com.

We take reasonable technical and organisational precautions to protect your personal data from unauthorised access, loss, or misuse. All data submitted through our website is transmitted over an encrypted (HTTPS) connection.

Our website may contain links to external websites (for example, our Instagram profile). We are not responsible for the privacy practices of those sites and encourage you to review their own privacy policies.

This website is not designed for or directed at anyone under the age of 18. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected such data, please contact us at team@cortex-training.com and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the top of this page. We encourage you to review this page periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Cortex Training Ltd
United Kingdom
team@cortex-training.com